Software isn’t finished at launch — it’s just getting started.
The best software quietly keeps working. We handle the monitoring, updates, security, and edits that keep your website, app, or system fast and reliable — so you never have to think about it.
Neglected software fails at the worst possible time
Software that isn’t looked after doesn’t stay still — it slowly rots. Security holes open, dependencies age, small issues pile up, and one day something breaks in front of a customer.
Most businesses only think about maintenance after an outage, a hack, or a broken feature has already cost them. By then it’s a scramble.
- No one keeping software secure and up to date
- Small issues ignored until they become outages
- Slow, risky changes when edits are finally needed
- Scrambling for help only after something breaks
A plan that keeps everything running quietly
We put your software on a care plan: proactive monitoring, security and dependency updates, backups, and a clear channel for the edits and small changes you need — handled before they become problems.
On managed infrastructure there’s less that can break in the first place. When something does need attention, you have a team that already knows your system.
What we deliver
- Proactive monitoring and uptime checks
- Security patches and dependency updates
- Backups and a recovery plan
- A clear channel for edits and small changes
- A team that already knows your system
What you actually get out of it.
Peace of mind
Monitoring and updates handled — you stop worrying about it entirely.
Fewer emergencies
Issues caught and fixed early, before they become outages.
Stays fast and secure
Regular updates keep performance and security where they should be.
Edits without the wait
A clear channel for the changes you need, done by a team who knows your build.
A clear path, start to finish.
The same disciplined process behind every Karivo project — no surprises.
- 01
Review
We assess your current software, its risks, and what care it needs.
- 02
Plan
We agree a care plan scoped to your software — in writing, with clear inclusions.
- 03
Monitor
We put monitoring, backups, and update routines in place.
- 04
Maintain
We handle updates, fixes, and your requested edits on an ongoing basis.
- 05
Report
You get clear visibility of what’s been done and what’s coming.
Software Maintenance & Support — questions, answered
What does a care plan cover?
Typically: monitoring, security and dependency updates, backups, and a set channel for edits and small changes. We scope inclusions clearly in writing so you know exactly what you get.
Do you maintain software you didn’t build?
Often, yes. We start with a review to understand the system and its risks, then propose a plan. Some builds are healthier to take on than others — we’ll be straight with you.
What if something breaks?
You have a team that already knows your system and a clear channel to reach us, so fixes happen quickly rather than starting from scratch under pressure.
How is maintenance priced?
As a simple monthly plan scoped to your software’s size and needs. Larger AI or third-party usage costs are passed through transparently.
Can we change the plan later?
Yes. Plans scale up or down as your software and needs change — you’re not locked into a fixed tier forever.
Often paired with
Ready to fix this properly?
Book a free discovery call and we’ll tell you honestly whether software maintenance & support is the right move — and what it would take.